SHIPPING & RETURNS

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Shipping Policy

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At Kabu Organic, we strive to ensure your products are delivered in a timely and secure manner. Below are the details of our shipping policy:

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1. Free Shipping:

   • Enjoy free standard shipping on all orders over $60 within the United States.

   • Orders below $60 will incur a standard shipping fee, calculated at checkout.

2. Shipping Locations:

   • We currently ship exclusively within the United States.

   • For international shipping requests, please contact our customer service team at [email/contact form]. Approval will be granted on a case-by-case basis and additional charges may apply.

3. Shipping Timeframe:

   • Orders are processed within 2-3 business days.

   • Standard delivery typically takes 3-7 business days depending on your location.

   • Once your order ships, you will receive a confirmation email with tracking information.

4. Delays:

   • Please note that unforeseen delays due to weather, carrier issues, or holidays may occasionally occur. We appreciate your patience and understanding.

Return Policy

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Your satisfaction is our priority. Please review our return and replacement policy below:

1. No Refunds:

   • We do not offer refunds on any purchases. All sales are final.

2. Replacements for Defective or Damaged Products:

   • If your product arrives damaged or defective, please notify us within 7 days of delivery.

   • To initiate a replacement, email our customer support team at [email/contact form] with the following:

     • Your order number.

     • Photos of the damaged or defective product.

     • A brief description of the issue.

   • Upon review and approval, we will send a replacement product at no additional cost to you.

3. Non-Returnable Items:

   • Due to the nature of skincare and personal care products, we cannot accept returns or exchanges for items that have been opened or used.

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Contact Us

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If you have any questions or need further assistance, please don’t hesitate to contact our support team at kabuorganic@gmail.com  We’re here to help and ensure your experience with Kabu Organic is exceptional.

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Thank you for choosing Kabu Organic for your skincare needs.

We appreciate your trust in our brand! 🌿